We’re Here to Help You Simplify Healthcare
Get in Touch With Us
Have questions or need assistance? Whether you’re a patient, doctor, receptionist, or employer, our team is ready to support you.
Fill out the form, and we’ll get back to you promptly to ensure your Veri-Doc experience is seamless and stress-free.
Looking for personalized assistance? Our team is just an email or phone call away.
Whether you need help setting up your account, managing appointments, or exploring Veri-Doc’s features, we’re here to guide you every step of the way. Your convenience and satisfaction are our top priorities.
Explore Our Frequently Asked Questions
Have Questions? We've Got Answers!
Whether you’re a patient, doctor, receptionist, or employer, we’ve compiled the most common questions to help you make the most of Veri-Doc. Browse through the FAQs below to find answers to your questions, or feel free to reach out if you need further assistance!
What is Veri-Doc?
Veri-Doc is a comprehensive healthcare management platform that streamlines the entire healthcare process for patients, doctors, receptionists, and employers.
With Veri-Doc, you can book doctor’s appointments, manage patient records, track medical orders, and securely process payments all in one place.
Whether you’re a patient looking for a doctor or a doctor looking to organize your practice, Veri-Doc provides intuitive tools designed to simplify and optimize healthcare management.
How do I create an account on Veri-Doc?
Creating an account on Veri-Doc is quick and easy.
Simply select the role that fits you—whether you’re a patient, doctor, receptionist, or employer—and fill out the registration form with your personal details.
Once you’ve registered, you’ll have access to a personalized dashboard where you can start booking appointments, managing records, and exploring all of Veri-Doc’s features.
We provide clear instructions during the setup process to guide you every step of the way.
Can I book appointments as a patient?
Yes, as a patient, you can easily browse available doctors based on specialty, location, and availability.
Once you find the right doctor, simply select a convenient time slot, and the appointment will be confirmed immediately.
Additionally, you can make secure payments for your appointments through our integrated PayFast payment system.
You’ll also be able to view and manage your appointment history, making it easy to keep track of your healthcare journey.
What payment methods are supported on Veri-Doc?
Veri-Doc supports multiple secure payment methods, primarily through PayFast.
This allows patients to pay for their doctor appointments directly from the platform.
PayFast provides a fast, secure, and reliable way to make payments using credit cards, debit cards, or other online payment methods.
For doctors, you can easily link your PayFast account to receive payments for your services, ensuring a smooth and secure transaction process for both patients and doctors.
How do I manage my appointments as a doctor?
As a doctor, you can manage your appointments directly through the Veri-Doc platform’s user-friendly dashboard.
You can manage appointments, and sync your schedule with Google Calendar for seamless integration.
Veri-Doc also helps you track patient orders and manage payments, so you never miss a detail.
You’ll receive notifications for upcoming appointments, and you can even update patients on any changes to their appointments in real-time.
Can employers book appointments for employees?
Yes, Veri-Doc allows employers to create accounts for their employees and book appointments on their behalf.
This feature is designed to make healthcare management easier for businesses, ensuring that employees receive the care they need without the hassle of navigating multiple systems.
Employers can schedule appointments, manage healthcare records, and even make payments for their team, all from the Veri-Doc platform.
It’s a convenient way for employers to support their employees’ health and wellbeing.
Is my personal information secure?
Yes, protecting your personal information is our top priority.
Veri-Doc uses industry-standard encryption and secure protocols to safeguard your data at all times.
Whether you’re booking an appointment, making a payment, or sharing sensitive health information, our platform ensures your data is kept safe.
We comply with all relevant data protection laws and continuously update our security measures to provide the highest level of protection for your personal and financial information.
How do I contact support if I need help?
If you need assistance, our dedicated support team is here to help you every step of the way.
You can reach us through our Contact page, where you can fill out a simple form with your inquiry, and we’ll get back to you as quickly as possible.
We also provide additional support options, including email and phone support, so you can choose the most convenient method for your needs.
Our team is committed to ensuring your experience with Veri-Doc is seamless and efficient.